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Sola Terra

Terms of Service

Terms of Service

Effective Date: 1 January 2026

Welcome to Sola Terra. By accessing or purchasing from our website, social media platforms, or physical products, you agree to the following Terms of Service ("Terms"). Please read them carefully.

1. About Sola Terra

Sola Terra is a lifestyle brand offering candles, home fragrances, personal scents, and related merchandise. All products are created with intention, care, and sustainability in mind.

Throughout these Terms, "we," "us," and "our" refer to Sola Terra. "You" refers to the customer or user of our services.

2. Eligibility

By using our services, you confirm that you are at least the age of majority in your place of residence, or that you are using our services under the supervision of a legal guardian.

3. Products & Services

  • All products are subject to availability.

  • We reserve the right to limit quantities, discontinue products, or modify product descriptions and pricing at any time without prior notice.

  • Colors, finishes, and packaging may vary slightly due to production and screen differences.

Candles and fragrance products are for external use only and must be used according to provided care and safety instructions.

4. Orders & Payments

  • By placing an order, you agree that all information provided is accurate and complete.

  • Prices are listed in [PHP/USD – specify] and are subject to change without notice.

  • Payment must be received in full before orders are processed.

  • We reserve the right to refuse or cancel any order at our discretion.

5. Shipping & Delivery

  • Shipping timelines are estimates and may vary due to external factors beyond our control.

  • Sola Terra is not responsible for delays caused by couriers, customs, or unforeseen events.

  • Risk of loss passes to you upon delivery.

6. Returns, Exchanges & Refunds

Due to the nature of our products:

  • All sales are final, unless the item arrives damaged or incorrect.

  • Claims for damaged or incorrect items must be made within [48–72 hours] of receipt, with clear photo documentation.

  • Approved refunds or replacements are issued at our discretion.

7. Use of Products

You agree to use all Sola Terra products responsibly and as intended.

We are not liable for:

  • Misuse of products

  • Failure to follow care or safety instructions

  • Allergic reactions or sensitivities (please review ingredient lists carefully)

Always discontinue use if irritation occurs.

8. Intellectual Property

All content associated with Sola Terra —including but not limited to logos, product names, text, images, and designs — is the intellectual property of Sola Terra.

You may not copy, reproduce, distribute, or use any content without prior written permission.

9. User Conduct

You agree not to:

  • Use our services for unlawful purposes

  • Violate any applicable laws or regulations

  • Infringe upon our intellectual property or that of others

  • Engage in abusive, harmful, or misleading behavior

10. Limitation of Liability

To the fullest extent permitted by law, Sola Terra shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Our total liability shall not exceed the amount paid for the product in question.

11. Indemnification

You agree to indemnify and hold harmless Sola Terra from any claims, damages, or expenses arising from your use of our products or violation of these Terms.

12. Privacy

Your use of our services is also governed by our Privacy Policy, which outlines how we collect and use your personal information.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting. Continued use of our services constitutes acceptance of the updated Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Philippines, unless otherwise required by applicable law.

15. Contact Information

For questions or concerns regarding these Terms, please contact us at:

Sola Terra
Email: [email protected]
Instagram: @shopsolaterra

Thank you for choosing Sola Terra — comfort that does not cost the earth.